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All the information on your applications gets screened: your name, credit card information, credit card billing address, photos and information posted on the profile.
Most common reasons for rejecting a profile are:
- Solicitation of any kind in the text of the profile;
- Inappropriate language or personal contact information in the text of the profile;
- Incorrect credit card information;
- Inappropriate photo(s);
- Usage of other person credit card such as a family member, friend or company is not accepted without proper documents.
Please see “Usage of other people’s credit card” paragraph in Membership Agreement.
Most common reasons for rejecting photos are:
- Main photo is a group photo. Main photo must be of you and no one else.
- Photo is blurry or unclear;
- Wrong position (sideways);
- Suggestive or vulgar photos;
- Photos of objects, pets, scenery or copies of a photo;
- Copies of identifications or Passports;
- Photo size is too small.
Note: Un-approved profiles and photos are deleted and cannot be retrieved. If you have received an email that your profile or photos have been rejected, please review our Membership Guidelines and Photo Guidelines prior to re-submitting your profile or photo.
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